Shipping policy

Shipping Policy

Effective Date: 06/06/2025
Last Updated: 06/05/2025

Thank you for shopping with Candle Flame, a brand by Angie Fashion 12. Below you’ll find all the important details about how we handle shipping for your orders.

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🚚 Processing Time

All orders are processed within 1–3 business days.
Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, processing may be delayed by a few days. In such cases, we will notify you by email.

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📦 Shipping Methods & Delivery Time

We currently ship to all U.S. states. Standard shipping times and costs are as follows:

Please note: Delivery delays can occasionally occur due to carrier issues or weather.

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🌎 Shipping Locations

Currently, we only ship within the United States.
We do not offer international shipping at this time.

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🕵️♀️ Order Tracking

Once your order ships, you will receive a confirmation email with a tracking number. You can track your order directly through the carrier’s website.

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📬 Incorrect Addresses

Please double-check your shipping information before placing your order.
We are not responsible for orders lost due to incorrect or incomplete addresses.

If you realize you made a mistake, contact us ASAP at contact@candle-flame.com. We may be able to correct it before the order ships.

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📦 Lost or Damaged Packages

If your order is lost or arrives damaged, please email us within 7 days of delivery at contact@candle-flame.com with your order number and photos (if applicable). We’ll do our best to resolve the issue quickly.

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💌 Questions?

If you have any questions about shipping or your order, reach out to us at:
📧 contact@candle-flame.com
📍 Candle Flame (Angie Fashion 12) – Miami, FL